you need an Image Backup, his would have recovered your system in full. Sounds like your Backup disk is Files only. I had chosen the Keep all files option, but all my installed apps have gone.is there any option other than reinstalling program after program ( I have installed acrobat, chrome and firefox, and can get emails and my Facebook) but looks like I must reinstall my printer(s) and all the other bits in the list of 'removed apps'? Repair took ages but eventually was complete, and the start worked. I found my W10 repair disc made Dec 2015, and started using f11, ran the diagnostics option but all paased, tried normal start with no joy so I used the repair disc under f11 boot up. Tried it a few times, removed and replaced the battery (as the charge light was still lit) with no change. It sat like this for ages until I gave up and pressed the power button again, and after a short delay it switched off. Starting my laptop (windows10 64-bit) this morning: noticed the 'charging' indicator was lit constantly.pressed the power button, all looked ok but instead of starting up the screen reached the message 'shutting down'.

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